The last thing any business owner wants is a bad review. Sometimes they help us to grow and improve our client experience. But what if someone is just being mean?
In this episode, I’m talking about how to handle an unwarranted negative review based on a recent personal experience.
As business owners, we can’t always share our side of the story. So when we come across a negative review that isn’t exactly deserved, it can leave us feeling emotional and hurt.
I’m sharing how to approach this situation with a mindset that keeps you thriving and helps you focus on improving your business.
In Today’s Episode We Discuss:
- How to approach a negative review with a positive mindset
- An example of a public response
- Balancing out negative reviews with positive ones
- Why responding to reviews builds credibility
- Preventing a long public back and forth
- Approaching negative reviews in a way that can help your business
By the end of this episode, you’ll know what to do with those reviews that come out of malice. There’s no reason to feel defeated!
In the spirit of leaving reviews, I invite you to leave a review for the Leading Lady Podcast so we can reach and empower more women leaders like you!
Resources Mentioned:
Leave a review for the Leading Lady Podcast: https://podcasts.apple.com/us/podcast/leading-lady-podcast/id1500954725
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Other Episodes You’ll Enjoy:
227: Ten Tips for Successful Collaborations
225: Rejection Does Not Define You; Lessons Learned From Sorority Recruitment: Fan Favorite Replay
5 Personal Growth Lessons for Successful Women Entrepreneurs